A magical night to remember!

Williams Medical Supplies and the National Association of Primary Care would like to thank everyone who was involved in the ground-breaking 2016 National Primary Care Awards.

From feasting on a fabulous meal, through to dancing the night away to an amazing 8-piece live band, the feedback we've received has been overwhelming and the 2017 event promises to be even bigger and better.
With the volume of entries exceptionally high, it was a privilege to recognise and honour each of the deserving winners and finalists who received their awards and prizes from our host for the evening... Dr Dawn Harper from Channel 4's 'Embarrassing Bodies' and 'Celebrity Island with Bear Grylls.'

Practice Manager of the Year 2016

Kate Carr, The Crookes Practice, Sheffield (Winner)


Kate has been recognised for her commitment to putting patients first and going above and beyond what was expected in her role as Practice Manager. This is epitomised in Kate being the driving force behind a successful bid to secure funding from the Prime Minister's Challenge Scheme, enabling extended access in Sheffield. As a result, patients can now be seen up until 9.30pm on a weekday and between 10.00am and 6.00pm on weekends. She also plays a vital part in engagement with a 100,000 patient Sheffield research cluster and driven efficiency through the creation of a Buying Group.

In addition to being named Practice Manager of the Year, Kate received £1,000 in holiday gift vouchers with our compliments.


Image copyright and courtesy of Sheffield Star (www.thestar.co.uk)

Clinician of the Year 2016

Laura Maitra, Frailty Nurse at Inner West Locality, Gateshead (Winner)


Laura has used her skills and knowledge to develop a new, locality based, innovative and bespoke Frailty Specialist Nurse Service. Spanning a group of four practices with a joint list of 34,000 patients, the framework addresses the complex medico-psychosocial needs of the frail, elderly population across primary and secondary care. Working as a single practitioner, Laura's work has enabled her to be a patient's named nurse in the community, providing continuity of care. In the first year of the service, Laura saw 118 patients with a 72% decrease in GP appointments, coupled with a 90% decrease in combined hospital Admission-Emergency Department visit statistics. Initially receiving GP referrals only, the service remit has broadened to accept referrals from the wider SMT and hospital specialists.

Laura was delighted to receive £1,000 in holiday gift vouchers, along with the prestigious award of Clinician of the Year 2016.


Unsung Hero of the Year 2016

Tracy Atkinson, Millennium Family Practice, Gateshead (Winner)


Tracy has worked tirelessly for decades to promote and support the interests of the patients in her practice. It has been recognised that her caring skills and attributes go far beyond what is expected in her role and the judges were impressed with her drive to help the minority and less fortunate. This is typified in her securing an Innovation Grant to support her vision of helping young people in her practice have a sense of ownership in the local community. Including a scheme where young people teach older patient to fully use the internet, mobile phones and new technology, her passion has reduced social isolation and helped younger people have a real purpose, confidence and a reason to work with older patients. It is abundantly clear that Tracy is highly valued by her patients, team and peer practices alike.

Tracy graciously accepted £1,000 in holiday vouchers, along with the recognition of being named Unsung Hero of the Year 2016.


Healthcare Provider of the Year 2016

Thanet Integrated Accountable Care Organisation, Kent (Winner)


Covering a population of 144,000 patients, Thanet Integrated Accountable Care Organisation has the Primary Care Home model at the heart. Including Thanet CCG, East Kent Hospitals University Foundation Trust, Kent Community Hospitals Foundation Trust and Medway Partnership Trust, Kent County Council and voluntary agencies, health and social care is integrated with a vision of 'one service, one team, one budget.' Success has been seen in reducing A&E activity and admissions, management of disease prevalence, increasing self-care, reduction in handoffs between teams, reduction in length of hospital stay and an increase in life expectancy through the early detection of health conditions.


Pathway Innovation of the Year 2016

Kindly sponsored by

Dementia (The Golden Ticket) - Dementia Transformation Team, High Weald Lewes Havens Clinical Commissioning Group (Winner)


Following a clinical review (incorporating extensive public, patient and stakeholder engagement), High Weald Lewes Havens CCG committed to 'Golden Ticket' a new model for the seamless management of dementia in Primary Care (moving from a Secondary Care focus), including multi-agency, post-diagnosis community support, with foundations in proactive support and social wellbeing.

This approach includes: interventions to ensure timely access to health and social care pathways; co-ordinated and supported access to personalised psycho-social interventions; primary care based review and 'Blip' clinics for when patients begin to decline and the new role of the 'Dementia Guide', which was introduced to formalise an approach to personalised and advanced care planning. A wide range of benefits have been realised including a 20% reduction in GP consultations and 25% reduction in acute admissions/A&E contracts.


Huge congratulations to all our 2016 finalists!


Practice Manager of the Year 2016

Adrienne Taylor, The Elms Medical Centre, Liverpool

Sue Jennings, Teams Medical Practice, Gateshead

Clinician of the Year 2016

Dr Caron Bates, Partner at Lapworth Surgery, Solihull

Dr Dawn Turner, Lead GP at Bridges Medical Practice, Gateshead

Unsung Hero of the Year 2016

Maureen Cole, Marine Lake Medical Practice, Wirral

Sylvia Burgess, Revive Dental Care, Manchester

Healthcare Provider of the Year 2016

Larwood and Village Surgeries, Worksop

The Cheyne Gang, Armadale

Pathway Innovation of the Year 2016

Dementia Patients and Carers - Abbeyview Surgery, Peterborough

Diabetes Care - Suffolk GP Federation

Please join us in congratulating all of the winners and finalists, along with all the many other individuals and teams who the judging panel highlighted for special commendation in acknowledgement of the fantastic work being performed every day.


The winners in each category were announced at a black-tie, gala dinner held at the fabulous Birmingham NEC Resorts World on the evening of Wednesday 19th October 2016.

Do you know who someone who deserves to win an award in 2017? What successes would you like to share?